Are you a roofing company?
No, and it matters that we say so. We are a referral service, not a contractor. The roofing work, the licence, the insurance and the warranty all sit with the independent company you choose.
Questions, answered plainly
Everything people ask before they submit a request, and a fair amount of what they ask afterwards.
What is going on with the roof?
Free, and there is no obligation to hire anyone.
Your request is in.
We are matching it now against roofing contractors working in Anaheim and the surrounding area.
- Today, usually within the hour. The first contractor calls or texts the number you gave us. ASAP requests go out first.
- Up to three of them, no more. We cap it at three so you can compare without your phone melting.
- They come and look. Estimates are given after somebody has been on the roof, not over the phone.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
If you do not hear anything today, check your voicemail and spam folder — contractors often call from a mobile number.
It is leaking right now. What do I do?
Move what you can out of the way, put a bucket under it, and if there is a bulge in the ceiling put a small hole at its lowest point to let the water out in one place rather than bringing the whole panel down. Then mark your request as an emergency — those go out first.
How quickly will someone call?
Most requests are picked up the same day, often within an hour. Emergencies are prioritised. If you have not heard anything by the next morning, check voicemail — contractors usually call from a mobile.
How many contractors will contact me?
Up to three. That is a hard cap, not a guideline. Three is enough to compare and few enough that your phone stays usable.
How long should a roof last here?
An architectural asphalt roof is rated for twenty-five to thirty years and, in this climate, tends to land at the lower end of that. Tile and metal go much further, provided what is underneath them is maintained.
Do you cover the whole Orange County area?
Yes. The contractors we match on cover Anaheim and the surrounding towns, so if you are just outside the city limits it still works.
Why three quotes and not one?
One quote is a number with no context. Three gives you a range, and the conversation about why they differ is where you learn what you are actually buying.
What warranty should I expect?
Ask for both in writing: the material warranty from the manufacturer and the workmanship warranty from the contractor. The second one is the one that matters in year three, and it is only as good as the company behind it.
I rent. Can I use this?
You can submit it, but the owner has to authorise any work, so the useful move is to get the landlord to make the request or to give you permission in writing first. Contractors will not start work for a tenant.
What should I do to prepare?
Clear the driveway, protect attic storage from falling dust, and plan for two loud days. Agree in advance where the dumpster goes and who sweeps for nails.
Why does ventilation keep coming up?
It is the most under-sold part of a roof. Trapped heat and moisture shorten shingle life, warp decking, and in cold weather it is what turns snow into an ice dam.
What happens to my information?
It goes to a maximum of three roofing contractors working in Anaheim, and to nobody else. We do not sell it as a mailing list and we do not post it anywhere public. Our privacy policy sets out exactly what is shared.
What time of year is best to re-roof in Anaheim?
Practically, the long dry run from May to October. Crews are busiest right after the weather turns — November through March — so booking outside that stretch usually buys you a better date and a keener number.
Can I just put a new roof over the old one?
Codes in most places allow two layers. That does not make it wise. You lose the chance to see the deck, and the next roofer has twice as much to remove.